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Freight Policy main image

Freight Policy

Orders qualifying for free or reduced freight will be shipped to one destination on our preferred carrier. Champion Chisel Works will select the shipping point, routing, and carrier for all prepaid shipments.

Single shipment orders qualify for free or reduced freight as follows:

Air Tool Orders based on net order value:
$3,500 or more Customer receives free freight.
$500 or more that includes an additional $1,500 or more in steel customer receives free freight

Steel Orders based on net order value:
$100 - $1,499 Customer pays total freight
$1,500 - $1,999 Customer pays 1/2 freight amount
$2,000 or more Customer receives free freight

Free and reduced Freight Policy applies only to orders shipping to the lower 48 states of the United States and Canada.

Shipping Options

All prices are FOB Shipping Point. We will try to select the best method for your order's prompt arrival. Standard orders are shipped on our preferred carriers:

Package service is provided by UPS.
LTL service is provided by Conway Freight.

Freight charges are prepaid and added to the customer's invoice. We do offer the option of sending orders collect through a customer's preferred carrier - please contact customer service for more details.

Freight Claims

Occasionally shipping damages can occur when shipping a heavy product such as steel or air tools. Champion Chisel Works make every effort to ensure that your shipment arrives on time and in good condition. Freight damage claims must be made against the common carrier; therefore, it is imperative that all parties work together and the following guidelines are followed:

1. Inspect all shipments upon arrival. If damage is noticed upon delivery, do not accept the shipment until you make notation of the damage to the delivering carrier.

2. If you notice damage or loss for a shipment, do not throw away the packing materials or the carton or there will be no basis for a claim.

3. Contact Champion Chisel Works immediately so we may start a claim process with the carrier. Cooperation is essential between the shipper, carrier and consignee to receive proper claim payments.

4. If you do not follow these guidelines, Champion Chisel Works will not be able to file a claim.