Champion Chisel Shipping Policy
Most orders are shipped same day or within one business day from order date. Items that are not in stock may take 1-4 weeks to ship. Drilling items including masonry bits, whirley bits, and drill steel may take 3-4 days to ship.
Orders qualifying for free or reduced standard freight will be shipped to one destination on our preferred carrier. Champion Chisel Works will select the shipping point, routing, and carrier for all prepaid shipments.
Website Freight Policy
Shipping rates are calculated during the checkout process and are based on the weight of the items ordered as well as the shipping address. Rates are quoted directly from UPS and do not include customs fees, taxes or any other charges that may be applicable to Canadian shipments. Orders containing items that are 48" or longer do not qualify for Free Shipping. Transit times are calculated using business days - UPS does not deliver on the weekends or include Saturday, Sunday or holidays when determining delivery dates.
To qualify for free shipping, orders must total $50 or more and FREE must be chosen as a Shipping Method during checkout. Full details on free shipping may be found here. Free shipping is only available for orders shipping to the continental USA and does not apply to orders containing chisels that are 48" or longer in length.
Standard Freight Policy
Single shipment orders qualify for free or reduced standard freight as follows:
Steel orders based on net order value:
$100 - $1,499 Customer pays total freight.
$1,500 - $1,999 Customer pays 1/2 standard freight amount.
$2,000 or more Customer receives free standard freight.
Free and reduced standard freight policy applies only to orders shipping to the lower 48 states of the United States.
*Standard freight does not include LTL accessorial charges such as fees for over length shipments, lift gate services, delivery appointments, etc. These charges will be added to the invoice accordingly.
All prices are FOB Shipping Point. We will try to select the best method for your order's prompt arrival. Customs Fees, Import Taxes & Brokerage Fees are the responsibility of the buyer and are not included in any freight costs or estimates. Verify your shipping address before you submit your order to ensure the quickest possible delivery.
Freight charges are prepaid and added to the customer's invoice. Ground is standard for all shipments but expedited is available by request during check out. We do offer the option of sending orders collect through a customer's preferred carrier - please contact customer service for more details.
Additional shipping charges will apply to any order containing items 48" or longer.
Occasionally shipping damages can occur when shipping a heavy product such as steel or air tools. Champion Chisel Works makes every effort to ensure that your shipment arrives on time and in good condition. Freight damage claims must be made against the common carrier; therefore, it is imperative that all parties work together and the following guidelines are followed:
1. Inspect all shipments upon arrival. If damage is noticed upon delivery, do not accept the shipment until you make notation of the damage to the delivering carrier.
2. If you notice damage or loss for a shipment, do not throw away the packing materials or the carton or there will be no basis for a claim.
3. Contact Champion Chisel Works immediately so we may start a claim process with the carrier. Cooperation is essential between the shipper, carrier and consignee to receive proper claim payments.
4. If you do not follow these guidelines, Champion Chisel Works will not be able to file a claim.